How To Cancel

Order Cancellation Policy - Naqab Always

⏰ WITHIN 12 HOURS
Customers must inform us within 12 hours of placing an order if they intend to cancel the order. (By Query Form Only)

🧾 Order ID
It is mandatory to provide Order ID to cancel an order.

🚚 In Transit
Orders cannot be cancelled once they have been shipped or are in transit.

📩 By Query Form Only
Naqab Always considers the Customer Query Form as the only valid method of communication between Naqab Always and the customer for informing about cancellations.
Cancellation requests via Instagram DMs, emails, or comments will not be considered.

You can cancel an order by clicking on the image below and following the instructions.